Privacy Policy
Last updated: December 11, 2025
CableStock ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service (the "Service").
By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide:
- Account Information: When you create an account, we collect your name, email address, company name, and password.
- Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects your payment card details. We do not store your full card number on our servers.
- Inventory Data: Information you enter about your cable reels, including cable types, footage, locations, technician names, and project names.
- Communications: If you contact us for support, we collect the information you provide in your messages.
Information Collected Automatically:
- Usage Data: We collect information about how you use the Service, including pages viewed, features used, and actions taken.
- Device Information: We collect information about the device you use to access the Service, including device type, operating system, and browser type.
- Log Data: Our servers automatically record information including your IP address, access times, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), hosting (Google Firebase), and email delivery.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit using SSL/TLS
- Secure cloud infrastructure provided by Google Firebase
- Access controls and authentication requirements
- Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your information within 90 days, unless we are required to retain it for legal purposes.
6. Your Rights
You have the right to:
- Access: Request a copy of the information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your information
- Export: Export your inventory data using our Excel export feature
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at support@cablestock.io.
7. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Understand how you use the Service
You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.
8. Third-Party Services
The Service integrates with third-party services that have their own privacy policies:
- Stripe: For payment processing. See Stripe's Privacy Policy.
- Google Firebase: For hosting and database services. See Firebase Privacy Policy.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.
10. International Data Transfers
Your information may be transferred to and processed in the United States, where our servers are located. By using the Service, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@cablestock.io